How Unicommerce Powers Attitudist to Achieve 99.99%+ Order Fulfillment Rate and 121% Growth in Sales Order
What Attitudist Achieved Using Unicommerce?
99.99%+ Order Fulfillment Rate
121% Sales Order Growth
60K+ Live Inventory Count
1662% Growth in SKU Count
576% Growth in GMV
About the Brand
Attitudist is a leading men’s shoe brand that is revolutionizing the way people think about premium quality footwear. The mission is to provide handcrafted shoes of exceptional quality at affordable prices, making luxury accessible to all. They specialize in vegan leather, offering cruelty-free shoes that blend artisan designs with the latest trends.
Their range encompasses men’s vegan footwear, including formal, casual, and athletic designs. What sets Attitudist apart is the commitment to using the latest design techniques and cutting-edge technology to craft shoes that are stylish as well as comfortable.
However, before partnering with Unicommerce, the brand faced several challenges in its warehouse and inventory management processes. These challenges often resulted in inefficiencies and hindered the company’s growth potential.
Challenges Faced by Attitudist
- Lack of a Centralized Inventory Management System – Attitudist struggled with accurately tracking and monitoring their stock levels, leading to frequent stock outs or overstocking.
- Fragmented Order Management – The brand aimed to efficiently handle orders across its D2C website and other sales channels. Efficient order management plays a crucial for every brand; failure to do so can result in delays, errors, and inconsistencies in order fulfillment.
- Inefficient Warehouse Processes – Manual processes, paper-based documentation, and reliance on spreadsheets caused errors, delays, and difficulties in tracking and managing products effectively.
- Returns Management Complexities – The brand struggled with managing returns efficiently and wanted to streamline its returns operations. They aimed to improve both Customer Initiated Returns (CIR) and Return to Origin (RTO) processes.
Solutions Offered by Unicommerce
- Seamless Item Traceability at SKU Level – With the help of Unicommerce’s advanced item traceability, Attitudist was empowered to seamlessly trace its inventory at the SKU level. This feature provided Attitudist with the ability to track different aspects of inventory, such as cost, expiry, manufacturing details, and vendor information. Attitudist gained complete visibility into the lifecycle of their products, allowing for efficient inventory management and informed decision-making.
- Robust Inventory and Order Management – Unicommerce revolutionized Attitudist’s warehouse operations by providing them with a centralized inventory management system, enhancing efficiency across the board. The brand now has the ability to see the current stock levels of its products in real-time. This has allowed them to better manage their inventory and avoid situations like stock outs or overstocking.
Additionally, Unicommerce’s order management solution simplified the complexities associated with handling orders across their D2C website and Amazon. The brand effortlessly received and processed orders, automated fulfillment workflows, and eradicated errors in the process.
- Space Optimization Made Easy with Shelf Management – Space optimization is a crucial aspect of warehouse management, and Unicommerce addressed this challenge for Attitudist through its shelf management feature. From adding or removing shelves to rearranging the entire area, Unicommerce worked closely with Attitudist to customize the layout and configuration of shelves to meet specific requirements. By optimizing shelf space and implementing efficient storage practices, the brand significantly improves its warehouse operations.
- Automated Returns Management – Attitudist faced challenges in managing returns, but Unicommerce simplified this process for them. The platform’s robust return management system has enabled the company to handle customer-initiated returns (CIR) and return-to-origin (RTO) processes seamlessly, resulting in enhanced customer satisfaction and operational efficiency.
“Our partnership with Unicommerce has been a game-changer for our business. With their innovative solutions, we have overcome our warehouse and inventory management challenges, paving the way for exponential growth. Their commitment to excellence and cutting-edge technology has truly elevated our brand to new heights.”
Impact on the Business
By onboarding Unicommerce, Attitudist has effectively tackled its warehouse and inventory management challenges. This collaboration has brought about remarkable improvements and growth for the company. The brand has achieved an impressive order fulfillment rate of 99.99%+ and witnessed a staggering 121% growth in sales orders.
Furthermore, Attitudist’s gross merchandise value (GMV) has experienced an astounding growth of 576%. These remarkable results can be attributed to Unicommerce’s efficient warehouse management system (WMS), which incorporates features like SKU-level batching, shelf management, and more.
The brand has also witnessed an exponential growth of 1662% in its SKU count, highlighting the company’s expanding product range and customer demand. Currently, the brand maintains a live inventory count of 60K+, showcasing its ability to efficiently manage a large volume of products.
Grow, Flourish & Succeed like Attitudist. Get Started with Unicommerce Platform Today!
The post How Unicommerce Powers Attitudist to Achieve 99.99%+ Order Fulfillment Rate and 121% Growth in Sales Order appeared first on unicommerce.com.
]]>The House of Rare Achieved 9X Order Growth while Managing 51 Stores & Marketplaces with Omnichannel Solutions
What The House of Rare Achieved using Unicommerce?
178K+ dispatches per month
710K+ live inventory count
34% drop in order returns
51+ stores and marketplaces managed
Maintained Average O2S Time of 27.4 hours
12 hrs average dispatch time
About the Company
The House of Rare is a premium and luxury brand that offers designer wear for men and women who love exclusive, luxury, and international designs. The brand owns and manages two retail brands under one roof, Rare Rabbit: a men’s designer wear, and Rareism: a fashion label catering to women.
While the brand saw initial traction, its previous backend system started to break, making it difficult for The House of Rare to grow its business. The brand also wanted to integrate with the ERP system (Ginesys) for accurate accounting but it wasn’t able to achieve that with its previous system. Moreover, the brand wanted to shift to an omnichannel model for which it needed a system to centralize all the inventory and order operations.
Let’s have a look at how Unicommerce empowered the brand with its omnichannel solutions!
Challenges Faced By The House of Rare
- Centralized System – The brand wanted to give a unified and seamless experience to its customers across its offline and online stores. In addition to this, the brand wanted to centralize its inventory using a unified system to get better control over operations. To offer an immersive shopping experience, they needed a stable structure, right from when they receive orders to logistics and fulfillment.
- Detailed Reports – The House of Rare wanted to get a deep understanding of its sales order and inventory. But unfortunately, their previous system failed to offer them advanced functionalities, such as customization in reports, custom use-cases, and omnichannel-focused features.
- Returns Management – Managing reports and scrutinizing the orders returned in detail was another concern for the brand as it wanted to have an in-depth idea of both: Customer Initiated Returns (CIR) and Return to Origin returns.
- Order and Inventory Sync – The House of Rare was also facing issues in its previous system in syncing up its overall orders and inventory across all stores and fulfillment centers, which eventually led to high unfulfillable orders.
Solutions Offered by Unicommerce
Allocation Rules Enablement
- Allocation Rules Enablement – Unicommerce enabled the brand with a hopping feature so that it can automatically send the order details to the nearby store for quick fulfillment. With this feature, the brand was able to set allocation rules regarding where the order needed to be allocated. With Unicommerce, it allocated orders based on pin codes, city, state, region, and more.
- Quick & Seamless Inventory Allocation – To manage the stock level and achieve complete inventory visibility, the brand’s ERP system (Ginesys) pushes the inventory details (store-wise SKU detail) from the brand’s 51 stores into Unicommerce’s system. Unicommerce then compiles the details of the entire inventory and passes it to the brand’s own website (Shopify) along with multiple marketplaces, providing 360-degree visibility of inventory to the brand.
- Optimized Order Routing and Allocation to Facilities – Before partnering with Unicommerce, the brand struggled with order routing and allocation. To resolve this issue, Unicommerce implemented dynamic real-time mapping in their warehouses, allowing orders to be fulfilled from warehouses with available inventory. Upscalio also leveraged Unicommerce’s platform (Uniware) to create dropship panels and establish 128 allocation rules based on various parameters, including channels, facilities, and SKU codes. This flexibility enabled the brand to prioritize order allocation to vendor panels, ensuring that critical orders are fulfilled quickly and efficiently.
Comprehensive Returns Reports
- RTO reports – Unicommerce enabled the brand with fields to generate the reports for orders which were returned to the origin. This also represents the number of SKUs returned to origin with respect to the total number of items sold. Some of the important fields, which Unicommerce enabled in the reports are putaway date, display sale order, etc.
- CIR reports – To understand the number of returns initiated by the customers, The House of Rare leveraged Unicommerce’s CIR reports in the returns dashboard. For this particular report, Unicommerce enabled columns, such as selling price, voucher code, etc.
Custom Use Case Handling
- Custom Use Case Handling ERP notification report – To check the efficacy of its ERP integration with Unicommerce, the brand uses a report that shows failed/successful entries of dispatched orders for both marketplaces and its own website to the ERP system. This enabled the brand to avoid and minimize discrepancies in the accounting of cash inflows via sales.
- Picklist management – Unicommerce enabled the brand with a picklist custom use case through which it can check the picklist start and end time along with order-wise picklist quantity. This led them to monitor the performance of warehouse staff and organize the warehouse layout.
- Classification of orders – Unicommerce provided differentiation for both app and website orders to let the brand calculate the ROI and performance of both individually and plan the course of action for the future accordingly.
Power-Packed Integrations
- SMS integration – The SMS integration enabled the brand to maintain complete transparency of its orders by giving regular tracking updates to its customers. This also regulated customer stickiness since customers gained insights into their orders on time.
- ERP/Accounting
SMS integration – Unicommerce enabled the brand with Ginesys integration so that it can accumulate its inventory and get an overview of its overall inventory and orders seamlessly. - Marketplaces and Cart Integration – With Unicommerce as its technology partner, The House of Rare is seamlessly integrated with multiple sales channels, such as Shopify (own website), Flipkart, Myntra, Nykaa Fashion, and Tata CLiQ.
- Logistics Integration – To fulfill orders on time without roadblocks, Unicommerce offered leading logistics/shipping integration, such as Pickrr, Shyplite, DHL, and Blue Dart.
“We are extremely happy and satisfied with Unicommerce and its services that have enabled us to streamline our operations with efficiency and total control. We’ve always aimed to make a transition into an omnichannel model, while that seemed like a challenge in the past, Unicommerce empowered us to bring an omnichannel presence with its centralized dashboard where we got a unified view of our orders and inventory management”
Impact on the Business
Having unique automation and operational capabilities, Unicommerce has been every step of the way with The House of Rare. The simple yet power-packed interface of Unicommerce has empowered the brand to expand its presence from local to international markets, such as Canada and the USA along with demonstrating 9X sales order growth from July’20 to Dec’21. From empowering the brand with omnichannel enabled solutions to increasing the number of sales channels from 3 to 8, the brand has been able to manage 4 warehouses and 51 stores through the scalable Unicommerce platform.
Moreover, with the in-depth CIR and RTO reports, The House of Rare was able to determine its order returns while witnessing a 34% drop in returns
While it maintained a catalog count of 36K+ items and a live inventory count of 710K+ products, the real-time management of operations enabled them to dispatch 178K+ orders per month. Additionally, with the continuous involvement of Unicommerce (from order placed to order packing to dispatch), The House of Rare was able to dispatch all orders in 12 hours of average time while maintaining an SLA breach of 3.4%.
Grow, Flourish & Succeed like Rare Rabbit, Get Started with Unicommerce Today!
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]]>How a Fashion & Accessories Brand Managed 145 Stores With Omnichannel Implementation
Company Overview
Started its operations in 1995, this leading brand is one of the most sought-after fashion & accessories retailers. Inspired by the regional culture and modern aesthetics, the brand brings multiple product categories including, ready-to-wear apparel, accessories, and jewelry, for both men & women. The brand with its rich values advocates compassionate living for both people and the planet.
Moreover, the brand owns and manages retail brands, including a contemporary brand crafting sophisticated & western wear, and a boho-inspired brand, showcasing bright hues with a joyful aura.
This leading fashion & accessories brand has a wider customer reach that expands to beyond the borders of India. However, the absence of a single platform to manage orders and inventory seamlessly was acting as a roadblock in their journey. The brand was facing issues in aligning its operations to serve its customers across the globe. All of this paved the way for Unicommerce as their e-commerce technology partner for streamlining the flow of the value chain.
Challenges : Process, Operations & Management
With the growing demand for their designer apparel, it became hard for the brand to manage everything manually. Moreover, post the onset of COVID-19, the brand started facing issues in their offline sales, which eventually led them to seek a feature that can integrate offline & online sales seamlessly. The brand adopted Unicommerce’s scalable omnichannel-enabled solutions to empower operations across channels.
- Inefficiency in monitoring inventory levels
- Hard to manage orders & update inventory across multiple sales channels
- Difficulty in locating the inventory across multiple warehouses
- Delayed order fulfillment and processing across locations
- Unable to implement efficient reverse pickup feature
- Struggled to enhance the overall customers’ buying journey
Collaboration with Unicommerce
To render a uniform experience to the customers, the brand deployed the omnichannel solutions of Unicommerce. The solution empowered them to align their offline & online sales seamlessly, enabling enhanced customer experience.
- Centralized Inventory Management: Being the leading fashion retailer, the brand wanted to manage the inventory via a centralized panel. With Unicommerce, the inventory operations got automated with inventory management software, which empowered the brand to monitor & track the inventory level efficiently so that they don’t face the situations of stockouts.
- Omnichannel Enabled Warehouse Management: When Unicommerce came into the picture, it became easier for the brand to locate its inventory across various warehouses and pull the inventory faster by creating a picklist.
- Superior Returns Management: To enhance the experience of its customers, the brand leveraged the returns management feature of Unicommerce, which minimized the operational cost while improving the customers’ buying experience.
- Integrated Omnichannel Order Management: Before the association with Unicommerce, the brand was updating the inventory manually via excel, which became a tedious task for them. Post-implementation, Unicommerce not only enabled them to manage orders across various sales channels but also automated the tasks to update the stock level on channels regularly. This was possible through integrations with Ginesys and SAP.
- World-Class Logistics Integrations: Hastening the process of delivery was difficult for the brand before Unicommerce. Post-implementation, the brand was able to integrate third-party logistics partners such as DHL (for international deliveries), and Bluedart, Shiprocket & Delivery (for national deliveries).
- Customized Feature: Unicommerce also provided a customized feature to the brand – Wallet feature – which enabled them to calculate the value of returned orders. Unicommerce empowered them to calculate the return value by segregating it into Loyalty points or Refunds.
Results – Then and Now, How the things changed
Unicommerce has been a technology partner of the brand since 2015. Post the inception of Unicommerce, the brand saw incredible results in terms of business sales, yielding 154% sales growth since 2019. The highly advanced solutions of Unicommerce empowered the brand to manage 145 omnichannel stores while managing 7 marketplaces & carts, including Ajio, Flipkart, Myntra PPMP, Nykaa Fashion B2B, and Tata Cliq along with their cart on Magento 2. Moreover, Unicommerce enabled the brand with hassle-free and quick integrations with DHL to ship their orders around New York and Mauritius.
Unicommerce’s simple yet stable product interface enabled the brand to manage operations across 3 warehouses. Moreover, the brand has been maintaining a live catalog count of 250K+ products using the scalable and high-performing technology solutions of Unicommerce, which has supported the brand to build optimized and customer-supported retail capabilities.
With the power-packed inventory management solution of Unicommerce, the brand has also been able to dispatch 65K+ items per month. With the full visibility of stock, the operations were more accurate, which dramatically reduced the manual errors, while letting them successfully keep a live inventory count of 600K+.
Hassle-free Business | Higher Sales | Lower Operations Cost
Streamlined order & inventory management across 7 marketplaces & carts
Real-time tracking of operations resulting in 65K+ dispatches/month
Handled live catalog count of 250K+ and live inventory count of 600K+
Seamlessly managed 145 stores with omnichannel implementation
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]]>Unicommerce’s New Age D2C and Omnichannel Solutions empowered Chumbak to boost sales across 58+ Retail Stores with a 99.99%+ fulfillment rate
Company Overview
Founded in 2010, Chumbak is a Design-led Home & Lifestyle with a unique product range that is joyful and vibrant. The globally inspired brand offers products across multiple categories including home décor, watches & accessories, and personal care.
Chumbak’s vibrant collection is inspired by cultures from around the world blended with Chumbak’s classic modern aesthetic. The brand exhibits a unique warmth, casualness, and authenticity, with its one-of-a-kind home & lifestyle collection.
Chumbak opted for Unicommerce, the #1 e-commerce-focused technology platform to achieve its vision of offering a seamless omnichannel experience to its end consumers. The implementation by Unicommerce has empowered Chumbak with multichannel management and seamless integration with the brand’s existing customized ERP system, Microsoft AX.
Challenges : Process, Operations & Management
The idea behind the vision and mission of the brand was to create a Chumbak way of life through its home & lifestyle range.
Since the brand was growing rapidly, they needed a unified platform that could enable them to cope up with the demand that’s coming across offline and online sales channels to omnify the shopper’s experience while maintaining great customer service. Right from managing the warehouse operations to integrating multiple sales channels, Chumbak was determined to scale up on their order fulfillment rate. With sales across multiple channels, the major goal of the brand was to streamline its operations across multiple sales channels, while ensuring that it could maintain data sanctity in its ERP system (Microsoft AX).
- Unaligned inventory visibility across offline and online sales channels
- Difficulty in integrating their ERP system
- Delayed order processing and fulfillment
- Lack of full automation to manage warehouse operations for e-commerce
- Inaccurate business reports and analytics
Implementation Details
Collaboration with Unicommerce
The omni-enabled solutions synchronized their inventory across offline stores and warehouses, helping them realize their vision of offering a seamless omnichannel experience to end consumers. Additionally, Unicommerce also introduced the brand with the auto hopping feature that enabled the store staff of Chumbak to accept or reject any or all of the items of an order. Once rejected, the item will hop on to another store. This feature further empowered Chumbak to improve the customer experience by increasing fulfillment rate & SLA.
Being the ideal middleware solution, Unicommerce sorted the biggest challenge of the brand as it seamlessly integrated their online business with their bespoke ERP system, Microsoft AX through APIs.
Unicommerce offered in-depth analytics through dashboard & reports that enabled Chumbak to check their performance on a routine basis. Moreover, through the sales order report, they were able to monitor the revenue earned and items sold on each of the sales channels.
Unicommerce also provided the auto acceptance feature, which is an extension to the order hopping feature. If no store has that product in stock or has not accepted the order due to some reason, the order directly goes to the warehouse where it will be auto accepted so that they don’t miss any order.
Unicommerce helped them gain total stock visibility and restored calm in their warehouse with their centralized inventory and order management solution.
With Unicommerce’s inventory management system, it became easier for Chumbak to dispatch goods with the packing note (invoice) and courier label automatically printed in real-time at the time of order fulfillment.
Unicommerce helped them gain total stock visibility and restored calm in their warehouse with their centralized inventory and order management solution.
Results – Then and Now, How the things changed
Collaboration with Unicommerce has empowered Chumbak’s Team to automate their in-house business operations in many ways. With full inventory visibility, the stock was more accurate, which considerably reduced the scope for manual adjustment errors, resulting in a 99.99%+ fulfillment rate. Moreover, Unicommerce empowered them to control the quality and process their orders easily, which eventually enabled them to track at which stage their orders were.
Additionally, Chumbak is currently managing 13 channels; Own website (Magento), Ajio, Amazon Flex, Amazon.in, Bewakoof.com, Flipkart, Myntra PPMP, Nykaa.com, Nykaa Fashion, along with integrations with key omnichannel platforms such as Myntra omni, Amazon omni, Flipkart omni, and Tata CLiQ omni.
Chumbak post adapting the advanced platform of Unicommerce has managed to easily dispatch 64K+ orders per month, all while keeping a 5.5K+ live catalog count and a 600K+ live inventory count. They also witnessed significant improvement in their on-time delivery record due to the highly automated order fulfillment processes.
Unicommerce has enabled the brand to seamlessly integrate via Plug & Play E-commerce Integrations and manage uninterrupted businesses across 58+ stores and 1 warehouse.
Hassle-free Business | Higher Sales | Lower Operations Cost
Efficient management of Omnichannel operations across 58+ stores and 1 warehouse
Systematic management of orders and inventory for quick deliveries resulting in 64K+ dispatches per month
Successfully handled live catalog count of 5.5K+ and live inventory count of 600K+
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]]>How Unicommerce’s Multichannel Order & Inventory Solutions enabled Luxurious Craving, an online luxury goods platform in Malaysia, to ensure smooth operations across Amazon Japan, eBay, etc.
Company Overview
Luxurious Craving is the most celebrated online platform in Malaysia, offering a huge range of lavish and luxurious designer products from the most sought-after local and international brands.
The product range offered by the online e-commerce platform includes both fashion goods and accessories. From swanky fashion footwear to designer clothes, the Luxurious Craving has a plethora of options to choose from.
Being a go-to place for all Malaysian consumers, Luxurious Craving was scaling up on sales. Be it expanding operations across multiple demand channels or fastening up the order fulfillment process, the brand wanted to manage everything via a single tech platform. All of this led them to join hands with Unicommerce. And the growth rate was incredible!
Challenges : Process, Operations & Management
Luxurious Craving is one of the most marketed platforms as they offer a huge range of fashion products. Given it’s an online platform, onboarding other local and international brands, it became difficult for them to manage their order volume on a daily basis. Moreover, the growing customer base led the e-commerce platform to go on a rapid search for a platform that offers supply chain technology solutions. Initially, it was really difficult for them to maintain and manage their vendors efficiently. Not only did they want to carry on their supply chain operations flexibly across multiple sales channels, but also wanted to track logistics operations.
- Unstable operations across vendors
- Lower profits from multiple sales channels
- Inaccurate invoices and tax slips
- Unable to add Japanese language font for Amazon listings
- Difficulty in maintaining real-time updates on operations
Collaboration with Unicommerce
Vendor Management Solution:
Managing multiple vendors is one of the imperative tasks for an e-commerce platform. From managing the vendor’s catalog to taking care of the competitive prices while ensuring on-time delivery, Unicommerce helped Luxurious Craving manage sales across multiple vendors with its highly advanced procurement solutions, helping them enhance their customer service.
Tax Class Configuration:
Avoiding error-prone invoices was one of the goals of the e-commerce platform. With Unicommerce, the brand was able to configure the right currency codes, adapt to tax type & tax range, etc. allowing them to maintain transparency in their operations.
Shipping reports feature:
The customized solutions of Unicommerce enabled the brand to develop shipping reports in their preferred XLSX format for shipping providers such as FedEx.
Sales Channel Integration:
Using the multichannel order & inventory management system software solutions, Unicommerce assisted Luxurious Craving to manage orders and purchases in bulk. The brand now seamlessly handles all its operations across multiple sales channels.
Language Support Integration:
Japanese language font support was provided to the brand to manage product listings more effectively over marketplaces such as Amazon.
Real-Time Updates:
Unicommerce helped Luxurious Craving attain highly customizable and systematic reports under the dashboard segment resulting in accurate tracking of their sales, fulfillment, inventory, returns, payments, etc.
Results – Then and Now, How the things changed
Luxurious Craving, post adapting the multichannel inventory and omnichannel management solutions of Unicommerce has managed to easily dispatch 6K+ orders per month, all while reducing their fulfillment time and enhancing their deliveries.
Unicommerce has enabled the brand to seamlessly integrate and maintain an uninterrupted business with over 67+ vendors & 165 brands, helping them maintain an inventory count of around 9.2K+ items.
With Unicommerce, the brand has worked on increasing their overall sales, catering to a larger audience in the fastest time, and enhancing their overall productivity to mark higher ROI and amplified growth.
- Efficient management of operations across 67+ vendors and 165 brands
- Tailor-made shipment reports for shipping providers such as FedEx
- Real-time maintenance of orders and inventory for quick deliveries resulted in 6K+ dispatches per month
- Smoothly worked with Amazon Japan, giving Japanese language font support across the marketplace
Hassle-free Business | Higher Sales | Lower Operations Cost
1.7K+ Live Catalog Count
Operations Managed across 67+ Vendors
6K+ Orders Dispatched per Month
165 Brands Managed Seamlessly
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]]>How Vastramay Managed their Inventory Seamlessly
About the Brand : Vastramay
Vastramay is India’s newly found fashion destination that offers exceptional menswear and kidswear collection. The fashion brand offers a huge and unique collection of ethnic wear designed and brought together with the collaboration of the best designers, craftsmen and fabric sources around the country at an affordable price.
As Vastramay sells from both its online as well as offline channels, the platform has a large customer base with a variety of options to shop from including beautifully balanced men’s’ fusion wear to formal wear, celebration wear all while keeping intact the richness and diversity of the Indian culture.
Being highly popular among the shoppers with a rapidly increasing customer base, Vastramay was on the search for a technology solutions provider who could help them improve their eCommerce operational processes and customer expectations and that is when they encountered Unicommerce.
Challenges Faced By Vastramay
- Handing inventory across multiple sales channels
- Maintaining error-free and real-time updates on stocks
- Integrating existing ERP to technology solutions platform
- Creating purchase orders and tackling vendor operations
Solutions Offered By Unicommerce
- Unicommerce empowered Vastramay to manage their inventory across their online and offline platforms effectively with its advanced inventory management system.
- With Unicommerce, the brand has been able to automate operations in order to maintain real-time updates on all their stocks more efficiently.
- Vastramay was using their own ERP which was seamlessly integrated into the Unicommerce system to help them keep track of all their records without losing any.
- Vendor management became effortless with Unicommerce and Vastramay has achieved higher productivity.
Impact On the Business
Post implementing the technologically superior and highly preferred supply chain solutions of Unicommerce, Vastramay began to experience significant advances in their overall business.
The brand now easily processes over 1L SKUs every month and has been now serving customers on all the biggest marketplaces including Snapdeal, Amazon, Flipkart, etc.
Simplifying the e-commerce selling for Vastramay, Unicommerce has presented the brand with an opportunity to focus more on their core business plans and strategies than worrying about everyday operations.
Hassle-free Business | Higher Sales | Lower Operations Cost
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]]>Order & Inventory Management Case Study – How XYXX Apparels Streamlined Processes across 17+ Marketplaces
About XYXX Apparels
Started its journey in 2017, XYXX Apparels, India’s preferred Men’s Innerwear brand is one of the most successful D2C businesses in India. The brand offers an exclusive collection of Men’s innerwear and loungewear made from eco-friendly fabrics.
Since its inception, the brand has kept one mission – to change the innerwear and loungewear culture around the nation. XYXX Apparels strives to offer ultra-comfortable clothes that are extremely soft yet fashionable. Their collection is crafted with a vision to give a stylish edge with quirky designs and prints.
Being immensely popular among online shoppers, the Surat, Gujrat-based brand sees a daily demand from customers around the nation. Moreover, the brand sells its products in combo packs which paved the way for Unicommerce, the #1 e-commerce solution provider that helped them streamline their order management, and the results were phenomenal!
Challenges Faced by XYXX Apparels
- Unable to sell products in combo packs
- Hard to process orders efficiently
- Difficulty in updating SKUs across marketplaces
- Lack of efficient source to manage inventory centrally
Solutions Offered by Unicommerce
- Using the robust inventory management system of Unicommerce, XYXX Apparels began to seamlessly sync its orders and inventory, resulting in quick processing of orders.
- Unicommerce allowed the brand to sell in combo packs with their Bundle Management feature that lets them create combo packs while updating combo product SKUs in real-time across multiple sales channels.
- Being a D2C brand, it was important for the brand to align its operations efficiently across sales channels. With Unicommerce’s advanced e-commerce solutions, it became easier to sell across multiple sales channels.
Impact On the Business
Unicommerce has played an integral part in XYXX’s growth journey. It helped the brand to maximize sales, leading to 72% growth while simplifying the order and inventory process so that they can enhance their overall customer service.
With Unicommerce’s advanced e-commerce warehouse management system, the brand was able to automate the day-to-day e-commerce processes, letting them scale on high profits. Since XYXX sells its products in combo packs, it became easier for them to process combo pack orders quickly. Moreover, Unicommerce streamlined XYXX’s operations across 17+ sales Channels (Marketplaces & Carts).
XYXX has been able to cut off all the extra expenses right from order management to multi-channel management. The brand is all set to broaden its horizons by targeting higher ROI, enhancing overall productivity.
Hassle-free Business | Higher Sales | Lower Operations Cost
Smooth and efficient operations across 43 facilities
Optimized inventory management lead to 10X growth in sales
Real-time maintenance of order fulfillment ensuring 54K+ dispatches/month
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]]>Establishing effortless business operations & tremendous growth for Iconic Fashion India with Unicommerce!
About the Brand: Iconic Fashion India
Iconic Fashion is a top choice for consumers who wish to shop for multiple leading international brands such as Jack & Jones, Bugatti, Flying Machine, Gant, Tommy Hilfiger, Calvin Klein, Only, Kazo, Levi’s, Pepe Jeans, United Colors of Benetton, and a lot more under a single umbrella.
The well-renowned shopping destination, Iconic began its ambitious journey in 2013 and has been able to add on to their collection of brands starting from 8 to over 130 with 80+ international brands along with retail outlets in over 17 locations in the country now.
But as the brand grew to acquire more and more customers, their vision for service also expanded and they aimed at making a mark in the online arena as well. In order to fulfil this very goal, Iconic Fashion India entrusted Unicommerce to offer them the expert guidance and solutions to not only transition their business from a retail space to the eCommerce platform, enable Omnichannel capabilities on a huge note but also by kick-starting sales with the very popular Myntra EORS!
Trusting Unicommerce for hassle-free Integrations & smooth transition to Omnichannel Retailing
With an array of widely famous and sought after brands including Gap, Only & Sons, Tom Tailor, Label, Blue Giraffe, Aeropostale, Arrow, Ben Sherman, Crocs, Forever New, Lindbergh, Puma, etc., Iconic faced many challenges in order to fulfil the rapidly growing demands of customers while maintaining smooth operations.
With Unicommerce as their technology solutions provider, Iconic Fashion India managed to fully transform the way they handled their day to day operations using complete automation of services, seamless integrations with Myntra of over 20+ of their stores and a hassle-free Omnichannel selling experience.
Currently, Iconic Fashion India manages both their online as well as 10+ offline sales channels all from a single plan with utmost ease and efficiency.
Want to experience growth like Iconic ?
Hassle-free Business | Higher Sales | Lower Operations Cost
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]]>Achieving Excellent Operational Capabilities & Selling Seamlessly on 7 leading marketplaces with Unicommerce!
About the Brand: Enamor
The first choice of every woman when it comes to comfort, quality, and range, Enamor is India’s premium lingerie brand. Launched in 2003, Enamor offers the largest selection of multi-size innerwear, sportswear, and athleisure wear in a number of styles as per the requirements of an Indian body type.
With such a wide range of products and being the top-choice of women in India, Enamor needed to up their operations and enhance their order and inventory management to offer better, faster, and more efficient services to their customers.
Their search led them to discover the technologically superior solutions of Unicommerce that allowed the brand to upgrade their operations with complete automation of services and reach higher business growth.
Trusting Unicommerce for Simplifying eCommerce Across 7+ Marketplaces
Enamor faced several challenges as their consumers grew and demands increased. Right from handling orders from multiple marketplaces, managing inventory in real-time, providing quick and error-free deliveries, and maintaining accurate records of each product, the brand required rapid assistance and robust technology solutions to deal with them all.
With Unicommerce on board, the brand began to track, manage and update its inventory in real-time, reduce its order processing time from hours to seconds, seamlessly handle orders from over 7 marketplaces including Amazon, Myntra, Nykaa, Tata CliQ, etc. and a lot more all of which empowered Enamor to streamline eCommerce operations.
Unicommerce gave the brand the ability to have complete visibility over its inventory, provide efficient deliveries, reduce manual dependency, and much more to unlock the true potential of their business and to attain a constantly growing and highly satisfied customer base.
Want to experience growth like Enamor ?
Hassle-free Business | Higher Sales | Lower Operations Cost
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]]>How Unicommerce’s Multichannel & Warehouse Management Solutions helped TCNS Clothing Co. Ltd achieve 9X Growth in Sales
Company Overview
TCNS Clothing Co. Limited is India’s leading women’s branded apparel company that operates under four brands W, Aurelia, Wishful & Elleven and has been in the fashion industry for 17+ years.
The brand sells its products across India and through multiple distribution channels, eCommerce marketplaces, exclusive brand outlets, multi-brand outlets etc.
Challenges : Process, Operations & Management
With 3500+ points of sales across the country, the brand needed a one-stop, highly robust solution provider to cater to their need for hassle-free eCommerce operations right from order fulfilment to returns management all at a single place.
- Manual tracking of shipments due to high order volume
- Lack of centralized inventory management across own website & marketplace channels
- Complex returns management & refund processing
- Lower customer satisfaction due to inability to handle customer complaints in real-time
- Imprecise warehouse operations
Collaboration with Unicommerce
- Unicommerce enabled TCNS to efficiently handle their order fulfillment and inventory management across multiple channels resulting in improved productivity & profitibility
- The brand was able to track reverse pickups, returns and cancellations status in real-time enabling hassle-free management of customer refunds
- Unicommerce’s seamless ecommerce integration with TCNS CRM helped them serve customers in real-time thus providing their shoppers a uniform & friction-less shopping experience
- With Unicommerce, the brand saw smooth warehouse management by automating major functions across their multiple sales channels
- With the precise reports and dashboards offered by Unicommerce, the brand was able to analyse performance across all their services and prioritise their workflows
Results – Then and Now, How the things changed
With Unicommerce onboard, TCNS Clothing (owner of W for Woman, Aurelia , Elleven, and Wishful) managed its live catalog size of over 150K+ items, sold across 18 sales channels with ~1.5 lac dispatches per month all from a single platform
Over 400K inventory count across multiple sales channels was centralized through Unicommerce’s multichannel and warehouse solutions, which helped them achieve 9X growth in sales in a span of just 2 years enabling real-time visibility of their sales & purchases, thus increasing their profitability
Unicommerce allowed the client to have complete visibility for reverse pickups status which helped them to manage customer refunds, enhancing their productivity while reducing the cost of operations and logistics
Hassle-free Business | Higher Sales | Lower Operations Cost
18 Sales Channels
400K+ Inventory Count
~ 1.5 Lakhs Dispatches Items / Month
19% Reduced Returns
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